WEELMA

Legal

Terms of Service

Last updated: 29 September 2026

1. Agreement

By creating an account or using Weelma Agency ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. What we provide

We provide AI-powered tools for automating review requests, handling missed calls, generating professional documents, and hosting websites. Features and pricing are listed on our pricing page and may change with 30 days' notice.

3. Your responsibilities

  • Provide accurate information and keep your login secure
  • Only upload customer data you have lawful permission to contact
  • Comply with anti-spam laws (CAN-SPAM, GDPR, PECR, or local equivalents) when using review requests
  • Do not use the Service for illegal, deceptive, or abusive purposes
  • Keep a backup of any content you consider critical

4. Billing

Subscriptions are billed monthly in advance through our payment provider, ePayVista. You may cancel at any time from your dashboard. Cancellation takes effect at the end of your current billing period. We do not offer refunds for partial months.

5. AI-generated content

Our AI tools produce drafts and documents based on your input. You are responsible for reviewing, editing, and approving any AI-generated output before using it professionally. We do not guarantee the accuracy, completeness, or suitability of AI output for any purpose.

6. Third-party integrations

The Service relies on third-party providers (Google, Groq, OpenRouter, Moonshot, ePayVista, Neon, Vercel). We are not responsible for outages, errors, or data handling by these providers, though we choose them on the basis of reliability and security.

7. Service availability

We aim for high uptime but do not guarantee uninterrupted access. Scheduled maintenance or third-party outages may cause brief interruptions. We are not liable for losses resulting from downtime.

8. Limitation of liability

To the maximum extent permitted by law, Weelma Agency is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability is limited to the amount you paid us in the 3 months preceding the claim.

9. Termination

We may suspend or terminate accounts that violate these Terms, engage in fraud, or abuse the Service. You may terminate by cancelling your subscription and emailing us to delete your data.

10. Governing law

These Terms are governed by the laws of Kenya. Any disputes will be resolved in the courts of Nairobi.

11. Contact

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